Privacy statement

Privacy Statement

Identity of the controller

The website ERP guide is operated by Compare Software, legally established in Purmerend and registered with the Chamber of Commerce under file number 34266634.

If you have any questions or complaints about the processing of personal data, you can contact the appointed representative:

Name: Mr. B. Heijmans
Email: dpo@compare.software
Address: Wielingenstraat 8, 1441 ZR Purmerend
Phone: +31 (0)299 200 310 | +44 (0)33 0808 4973

By visiting ERP guide or using the services offered, your personal data will be collected and processed in accordance with the terms set out in this privacy statement.

Legal basis

Processing of personal data is only lawful if it falls under one of the grounds set out in the Regulation1. ERP guide processes personal data based on explicit consent given by the data subject for the processing of this personal data.

Regarding the processing of personal data for (direct) marketing purposes, ERP guide takes the position that this processing is necessary for the legitimate interests of ERP guide.

Purpose of the processing

Execution of a contract

If a visitor enters into an agreement with ERP guide, the provided personal data will be processed to properly execute the agreement. The agreement between ERP guide and the visitor consists of mediating between the visitor and software suppliers. ERP guide will send the visitor an email with one or more software suppliers, who will contact the visitor, and only at the visitor’s request, with information about the software they provide.

ERP guide will share the contact details with a maximum of 7 software suppliers when executing the contract. Therefore, the visitor may be contacted by up to 7 suppliers.

Marketing

The contact information provided is used by ERP guide to contact the person with information about the services provided by ERP guide. Data collected by ERP guide through your visit to the website is also used to contact these visitors with information about the services provided by ERP guide.

Product information

Upon request, ERP guide will send a whitepaper. The provided contact information will also be used to inform you about news related to the services or developed products of ERP guide.

Improving services

ERP guide processes (personal) data to improve its services. ERP guide uses data to understand how you use the website and which pages you visit.

Data collected by ERP guide

ERP guide processes personal data that can be traced back to an individual as well as data that cannot be directly traced back to a person, such as business data. Additionally, ERP guide processes anonymized information about the use and operation of the website.

Data you provide:

If you fill out a form via the website or otherwise provide personal data to contact ERP guide, the personal data you provide, including your gender, name, email address, phone number, position, and address details, will be stored.

The personal data you provide is stored on an ERP guide server or a third-party server. If personal data is stored on a third-party server, ERP guide ensures that a data processing agreement is made with this third party.

Data ERP guide collects through your visit to the website

ERP guide gains insight into the use of the website through tracking pixels and cookies. Screen tracking allows ERP guide to improve the user experience and convenience for the visitor.

Via the IP tracking software of Leadforensics, ERP guide determines which IP address the website visitor is using. Based on this IP address, ERP guide, through Leadforensics, is able to obtain business information of the visitor. The data ERP guide obtains via Leadforensics includes only the generic email address of a company, the company website, the company name, and location. ERP guide processes this data, obtained via the IP tracking software of Leadforensics, for direct marketing purposes, as it is necessary to protect ERP guide's legitimate interests.

How we process data

ERP guide uses the collected data to provide services, improve the services, or develop new ones. Additionally, ERP guide uses the data to comply with any legal obligations.

The data collected by ERP guide is never shared with third parties unless the storage of the data occurs on third-party servers. ERP guide has a data processing agreement with these third parties, ensuring they commit to adequately securing the data they process. The processors engaged by ERP guide are:

  • IC2
  • Netvibes

ERP guide will never provide personal data to third parties outside of the situations mentioned in this privacy statement unless you give explicit consent or ERP guide is required to do so by court order or legal provision.

Used software and/or cookies

ERP guide uses (online) software and/or cookies to analyze the use of the website. The following (online) software and cookies are used:

Leadforensics

Via the IP tracking software of Leadforensics, ERP guide determines which IP address the visitor is using. Based on this IP address, ERP guide, through Leadforensics, obtains business information of the visitor. The data ERP guide obtains via Leadforensics includes only the generic email address of the company, the company website, the company name, and location.

Screen tracking

ERP guide obtains insight into the use of the website through screen tracking via the software of Mouseflow (see: mouseflow.com/gdpr/) and VWO (see: vwo.com/platform/security-compliance/gdpr/). This enables ERP guide to improve the user experience for visitors. The obtained information about website usage is never traceable to an individual, as Mouseflow and VWO fully anonymize all collected data.

Google Analytics

ERP guide uses the software of Google Analytics to gain insights into website traffic. ERP guide does not collect IP addresses through Google Analytics. The information collected by Google is as anonymized as possible.

The data collected by Google Analytics is transferred to Google’s servers in the United States. Google complies with the Privacy Shield, providing an adequate level of protection.

ERP guide uses the remarketing function in Google Analytics. By placing a cookie, ERP guide can display an advertisement to website visitors later on in Google’s display network. If you visit ERP guide's website, the number of advertisements displayed via the Google Analytics remarketing function is limited to a maximum of five.

Security

ERP guide does everything in its power to adequately secure collected personal data. ERP guide has implemented both technical and organizational measures to ensure a sufficient level of security for these personal data, considering the nature of the personal data to be processed.

The ERP guide website is secured with an SSL certificate. Therefore, all messages sent via the website are transmitted to ERP guide in an encrypted manner.

Storage duration

ERP guide will delete all personal data after 18 months unless the personal data is deemed necessary for the execution of a contract. ERP guide will also retain data for longer if there is a compelling reason, in which case ERP guide will inform the data subject.

Data obtained via screen tracking is stored on ERP guide’s servers for 6 months and is then automatically deleted.

Data that is not personal data, such as company names, locations, and websites, is stored for statistical purposes for an indefinite period. This data is never traceable to a natural person.

Changes to the privacy statement

ERP guide reserves the right to make changes to this privacy statement at any time. If ERP guide makes changes to the privacy statement, you will be informed via ERP guide.

Your rights

Below you can read about your rights and how to exercise these rights against ERP guide. Data obtained by ERP guide via third parties does not fall under the rights mentioned below. With regard to personal data collected by third parties, you must exercise your rights directly with those third parties, except in cases where these third parties act as processors.

You can exercise your rights with Leadforensics by calling +44 207 206 7293 or via email at data-compliance@leadforensics.com.

Right to withdraw consent

If ERP guide has obtained your consent to process personal data, you have the right to withdraw this consent at any time.

Right of access and correction

You have the right at any time to request access to the personal data collected about you. You also have the right to have the personal data processed by ERP guide corrected.

Right to erasure

You have the right to request ERP guide to delete all data collected about you. In principle, ERP guide must comply with this request. In certain cases, another (legal) interest may outweigh the right to erasure, which is at the discretion of ERP guide.

Right to file a complaint

If you cannot reach a solution with ERP guide after filing a complaint, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can submit your complaint in writing to the following address:

Autoriteit Persoonsgegevens.
Postbus 93374, 2509 AJ
The Hague - The Netherlands

Applicable law & Miscellaneous

Any legal disputes arising from this privacy statement will be submitted exclusively to the Dutch court under the applicability of Dutch law.

If ERP guide transfers its business to a third party or merges with a third party, your personal data may be disclosed to this party. This party will then have the right to continue processing your personal data as agreed in this privacy statement.

If you have any questions, complaints, or comments regarding the use of your personal data, you should address them via email to ERP guide (dpo@compare.software).

1Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Schedule a callback request straight away

Choose your sector

Why this matters in your ERP selection: When making your selection, it is important to take your sector into account. A system must perfectly align with your business processes. These processes differ per industry. For example, a wholesale company operates differently from a construction company and therefore requires different functionalities.
Marc
Mark Sanders
Software Expert

What type of manufacturing are you specialised in?

Why this matters in your ERP selection:

When selecting an ERP, it is important to take different types of manufacturing into account. Each sector has its own specific requirements for an ERP. For example, if you work with perishable goods, the ERP must be able to handle FIFO and best-before date data. Are you in fashion? Then colour/size matrices are important, etc.

Marc
Mark Sanders
Software Expert

How are your production orders planned?

Why this matters in your ERP selection:

In stock-driven production processes, items are manufactured based on sales forecasts. You want to keep inventory as low as possible without running into delivery problems. You then need ERP software that monitors stock levels and helps with reliable forecasting. Is your production customer-order-driven? Then orders must be taken into production quickly. The ERP must also take any customer specifications into account.

Marc
Mark Sanders
Software Expert

What does your production process look like?

Why this matters in your ERP selection:

In discrete manufacturing, you need an ERP with strong capabilities for building bills of materials. If you only do assembly, you are in luck: this typically requires less complexity from ERP systems. For (semi) process industries, these systems are not suitable. Here, the software must be able to handle formulas and recipes (ratios, mixing, etc.). Finally, project-based production is a completely different discipline and requires strong project management functionalities.

Marc
Mark Sanders
Software Expert

What production volumes do you work with?

Why this matters in your ERP selection:

In unit production, items are produced one by one (weighing, artisan products, etc.). In this case, ERP software must be able to accommodate many customer specifications. When products are made in multiple quantities at once, we refer to batch or series production. Due to the larger runs, inventory management functionalities are important. In continuous production, the production process is kept running as much as possible. As a result, ERP software must excel at calculating optimal capacity utilisation.

Marc
Mark Sanders
Software Expert

What type of trade are you specialised in?

Why this matters in your ERP selection: When selecting an ERP, it is important to consider what type of trading company you are. Each sector has its own specific requirements for an ERP. For example, if you work with perishable goods, the ERP must be able to handle FIFO and best-before date data. Are you in fashion? Then colour/size matrices are important, etc.
Marc
Mark Sanders
Software Expert

Do you have a webshop that needs to be integrated?

How many physical stores with point-of-sale do you have?

Do you also import goods?

Do you also export goods?

What type of customers do you supply to?

Why this matters in your ERP selection:

Even among ERP systems for trading companies, there are major differences. How you answer the above questions determines which solutions are more or less suitable. If you import or export goods, you may for example need to deal with customs formalities. Do you supply to consumers? Then different legal regulations apply that you need to take into account.

Marc
Mark Sanders
Software Expert

What type of retailer are you?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider what types of products you sell. Each sector has its own specific requirements for an ERP. For example, if you work with perishable goods, the ERP must be able to handle FIFO and best-before date data. Are you in fashion? Then colour/size matrices are important, etc.

Marc
Mark Sanders
Software Expert

How many physical points of sale do you have?

What type of customers do you supply to?

Do you also import goods?

Do you also export goods?

Why this matters in your ERP selection:

Even among ERP systems for retailers, there are major differences. How you answer the questions determines which solutions are more or less suitable. If you import or export goods, you may for example need to deal with customs formalities. Do you supply to consumers? Then different legal regulations apply that you need to take into account.

Marc
Mark Sanders
Software Expert

What type of service provider are you?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider what services you provide. Each sector has its own specific requirements for an ERP. For example, if you organise events, the correspondence with suppliers and staff scheduling must be well organised. Do you provide consultancy and invoice by the hour? In that case, a good time tracking system is essential.

Marc
Mark Sanders
Software Expert

Is time tracking important to you?

Do you work with hourly rates and/or fixed rates?

Is HRM an important part of your business?

Does your organisation work on a project basis?

What is the average lead time of your projects?

Do you mostly supply to businesses or consumers?

Why this matters in your ERP selection:

Even when it is clear what type of services you provide, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

What type of logistics services do you offer?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider what type of logistics services you provide. Each sector has its own specific requirements for an ERP. Do you specialise in sea freight? Then a connection with Portbase may be important. Do you specialise in road transport? Then trip planning and route planning are important.

Marc
Mark Sanders
Software Expert

Do you organise loads in the following way?

Groupage / Part loads (LTL)
Groupage/part loads consolidated at a hub for multiple clients
FTL
Full loads for multiple clients
Dedicated Logistics
Transport for a single client
Why this matters in your ERP selection:

You will be using an ERP system, among other things, to track goods to be transported. Naturally, the ERP system must properly understand how you work and for whom you are transporting. Therefore, indicate how you organise your loads so this can be taken into account in the ERP selection.

Marc
Mark Sanders
Software Expert

Do you have your own fleet?

Do goods need to be transported under refrigeration?

Do you import goods?

Do you also export goods?

Why this matters in your ERP selection:

These questions are important for making a more refined selection. When importing or exporting, you will need to deal with customs formalities. The ERP system must be able to support you by providing the right data and documents. Do you have a fleet? Then it needs to be maintained and depreciated correctly. Do goods need to be transported under refrigeration? Then you need functionality for temperature monitoring and control.

Marc
Mark Sanders
Software Expert

Government and NGOs

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider what type of government services you provide. Each sector has its own specific requirements for an ERP. Let us know what activities you carry out, and we will find vendors with the right references and experience in that specific area.

Marc
Mark Sanders
Software Expert

Do you work on a project basis?

Do you want a membership administration?

Does the ERP system need to be connected to other softwares?

Name of the software integration(s):

Does the ERP system need to be available on mobile?

Why this matters in your ERP selection:

Even now that it is clear what type of government role you fulfil, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

What type of healthcare are you specialised in?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider what type of care you provide. The processes in a hospital differ greatly from an organisation involved in nursing or social services. Therefore, each branch of healthcare has its own specific requirements for an ERP.

Marc
Mark Sanders
Software Expert

Do you want to use the ERP system for client registration as well?

Does your organisation offer overnight stays?

Does the ERP system need to be connected to other softwares?

Name of the software integration(s):

Do you provide care on location?

Why this matters in your ERP selection:

Even now that it is clear what type of care you provide, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

What type of construction are you specialised in?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider the construction activities you specialise in. Each sector has its own specific requirements for an ERP. Property developers need very complex functionalities for risk management and (financially) monitoring the budget and progress. Civil engineering companies are characterised by the frequent need for a maintenance and certification module for the deployment of heavy equipment.

Marc
Mark Sanders
Software Expert

Does your organisation work on a project basis?

What is the average lead time of your projects?

Do you often work with many different parties?

Does your organisation manage real estate?

Why this matters in your ERP selection:

Even now that it is clear what type of construction company you are, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

Do you carry out a lot of maintenance work?

Do you also want to be able to schedule assets?

Do you want time tracking for your employees?

Why this matters in your ERP selection:

Even now that it is clear what type of construction company you are, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

What type of education do you provide?

Why this matters in your ERP selection:

When selecting an ERP, it is important to consider the type of education you specialise in. Each sector has its own specific requirements for an ERP. Corporate training is more commercial than other forms of education, which may make CRM functions more important. In regular education, the ERP must handle the tracking of students (student tracking system).

Marc
Mark Sanders
Software Expert

Do your customers have a membership with you?

Do you also want to use the system for student registration?

Do you also want to use the system for HRM?

Why this matters in your ERP selection:

Even now that it is clear what type of education you provide, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

Do you also teach remotely?

Do you work with timetables and location planning?

Does the ERP system need to be connected to other softwares?

Name of the software integration(s):

Why this matters in your ERP selection:

Even now that it is clear what type of education you provide, there are major differences between ERP systems. How you answer the above questions determines which of these are more or less suitable.

Marc
Mark Sanders
Software Expert

Are you an installation company or a service company?

Why this matters in your ERP selection:

These questions are important for making a more refined selection. There are many different ERP systems that specifically target the installation and service industry. By answering the above questions, it can be determined which vendors are more or less suitable.

Marc
Mark Sanders
Software Expert

Do you want the ERP system to be ready for IoT (Internet of Things)?

Do you want an integration with key suppliers?

Do you also carry out maintenance work?

Do work orders need to be entered on mobile devices?

Why this matters in your ERP selection:

These questions are important for making a more refined selection. There are many different ERP systems that specifically target the installation and service industry. By answering the above questions, it can be determined which vendors are more or less suitable.

Marc
Mark Sanders
Software Expert

Does the system need to be accessible offline?

Do you need to be able to monitor machines remotely?

Do you also work on a project basis?

Do you need to register refrigerants?

Why this matters in your ERP selection:

These questions are important for making a more refined selection. There are many different ERP systems that specifically target the installation and service industry. By answering the above questions, it can be determined which vendors are more or less suitable.

Marc
Mark Sanders
Software Expert

Do you carry out maintenance regularly?

Do you work with Service Level Agreements?

Does the ERP system need to be connected to other softwares?

Name of the software integration(s):

Do you work on a project basis?

Do you want to record hours in the system?

Why this matters in your ERP selection:

There are many ERP systems that specifically target the rental sector. Answer the above questions to determine which vendors are more or less suitable. If you regularly maintain your assets, it is important to choose an ERP system with maintenance planning functionalities. Do you work on a project basis? Then project administration functions give you insight into the revenues, costs and margins of one or more projects.

Marc
Mark Sanders
Software Expert

Can you provide a brief description of your business activities?

Why this matters in your ERP selection:

To keep the selection tool manageable, we have chosen which sectors are listed by default. There is a chance your sector was not included in the overview. You can still use the selection tool. Provide a precise description of your business activities. The more you share, the more accurate the selection will be.

Marc
Mark Sanders
Software Expert

Does the ERP system need to be available on mobile?

Does the ERP system need to be available offline?

Is time tracking important to you?

Do you work with hourly rates and/or fixed rates?

Why this matters in your ERP selection:

Since you did not select a standard sector earlier in the selection tool, we cannot ask industry-specific questions. However, by answering these questions you can still make your ERP search more specific. The questions are independent of your sector and help determine which ERP software suits you best. The more information you provide, the more accurate the selection will be.

Marc
Mark Sanders
Software Expert

Is HRM an important part of your business?

Does your organisation work on a project basis?

What is the average lead time of your projects?

Do you mostly supply to businesses or consumers?

Does the ERP system need to be connected to other softwares?

Name of the software integration(s):

Why this matters in your ERP selection:

Since you did not select a standard sector earlier in the selection tool, we cannot ask industry-specific questions. However, by answering these questions you can still make your ERP search more specific. The questions are independent of your sector and help determine which ERP software suits you best. The more information you provide, the more accurate the selection will be.

Marc
Mark Sanders
Software Expert

Does your organisation have multiple locations?

How many warehouses do you have?

Do you work with multi-currency?

Do you operate internationally?

Is the head office located in the United Kingdom?

Do you have any specific requirements we should take into account? (Optional)

Why this matters in your ERP selection:

Although these questions are not about activities within the company, the answers are of great importance. Most vendors use this information to determine whether they can meet the requirements of your implementation. For example, some vendors cannot handle international implementations or work exclusively with a single currency.

Marc
Mark Sanders
Software Expert

Enter the number of employees

Why this matters in your ERP selection: When making your selection, it is important to know how many employees there are and how many people will be using the software. As a general rule: the larger the organisation, the more complex the implementation. This is not only because all users need to be trained, but also because decision-making often differs compared to smaller companies. With larger businesses, the vendor must be better able to handle longer communication lines and implementation timelines.
Marc
Mark Sanders
Software Expert

Processing your selection

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  • Searching for relevant suppliers
  • Verifying results
  • Preparing the report for the consultant

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